Customer Service Manager - State Farm Agent Team Member (Customer Relations Focus)

Full Time in Rancho Santa Margarita, CA

requirements

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $18.00 - $20.00 per hour



about our agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our office is located in Rancho Santa Margarita.
  • Our office is open 9-5, Monday through Friday.
  • I have been a State Farm agent since 1987.
  • I am a second generation State Farm agent.
  • I am a proud graduate of Long Beach State.
  • We currently have 4 team members at our agency.
  • We have 80 years of combined insurance experience in our office.
  • Our agency has received awards including: Ambassador Travel, Legion of Honor, Crystal Excellence Award, Silver Scroll, Golden Triangle, and Bronze Tablet
  • Additional languages spoken:

responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Work with the agent to establish and meet marketing goals.
  • Work with the agent to help manage the website and social media content.

position overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

seeking currently licensed applicants only

We are a very busy office and are looking for our next great team member. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

as an agent team member, you will receive...

  • Hourly pay
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency

apply now and let us put you on the path to success.

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none